SpiceCRM for
Travel Agencies

Orchestrate the customer Journey from Dream to Booking to Trip.

  • Engage on all Channels integrated to CRM
  • Handle inquires, collateral requests nd more
  • integrate with various booking tools and platforms
  • consolidate one customer master record with clear profile information
  • manage customer information with targeted communications
SpiceCRM for
Tour Operators

Manage full utilization with tagreted Campaigns optimizing your revenues.

  • Define Products and classify and categorize them
  • Manage tour utilization and gain detailed insights
  • Target clear segmented customers for open seats driving booking rates and utilization
  • Market Offers and Destinations to partners and customers
SpiceCRM for
Tourist Associations

Manage your Region with  all Offers, Guest Communication and  local Events.

  • Manage all Locations, POI, etc. in your region
  • Handle inquiries and outgoing communication on all channels (Mail, eMail, SMS)
  • Market Events in your are supporting your local partners and providers
  • Manage local Events with inviations, Participation and settlement


"Understanding your customer, being your guest or your businesspartner is key to success. It takes outstanding service to be an outstanding host in todays demanding world. And it takes a flexible solution like SpiceCRM top be able to adopt fast to moving trends. A concept that convinced us immediately to start a strategic partnership."

Karl Mitteregger, CEO TTG Tourismustechnologie

Recieve targted information tailored to a guests needs increaing the information flow and management of preferences. Increase service features with follow up reminders and a guranteed response processs.


Deliver customer and guest information in a closed 360° loop. This ensures proper visibility and a higerh customer service with full focus on the clients needs and history. Reduce routine tasks and increase quality by automated workflows and processes.


Ensure a higher booking rate with increased profits. Utilize the system with a closed feedback loop gathering on time response improving the customer service and satisfaction

The right CRM Solution for Companies of any size


1 - 10 Users

  • Out of the Box CRM Functionality
  • Manage Accounts, Contacts, Leads and execute your Pipeline
  • Hosted and operated by us as Cloud Service


11 - 500 Users

  • Deployed on Demand or on Premise
  • Integrates seamlessly into other Systems (ERP, Backoffice, .)
  • Flexible role based customization
  • Add custom functionality


500 - any number of Users

  • Highly customizable Platform
  • No cost per user - lowest TCO
  • Open Standards
  • Highly scalable

a CRM as flexible as your business needs

Being flexible and user-friendly is key to CRM adoption. Not only does SpiceCRM provide a unique user-interface but it also adopts to the use and the environment and provides a unique user-experience. Use it when and in what form you need it. It will adapt to your need and environment. Use it on the Desktop, on the tablet, as mobile app on iOS or Android. Use it in Outlook or as part of GSuite. Use it with Lotus Notes. And if that is not enough the flexibility will allow to further adopt it and match your businesses usecases..


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