With the roadmap we published today we want to share the plans and areas of focus we are having for the coming months. Target for 2020 is to have four major releases of SpiceCRM. While the areas for Q1 and Q2 are quite clear (Q1 has to the largest extent been completed from the development perspective already and we are in the planning process for Q2) the second half of the year is not yet completely firmed up. This will … Read More
A recent report conducted by Illuminas and published by RedHat underlines the importance of Enterprise Open Source. It also states that TCO is an argument but no longer the main one. Other factors like Quality of the Software or Security are evenly important. And last but not least one of the driving factors is Innovation as the report comes to the conclusion “The top spot, at 86%, went to “Enterprise open source is used by the most innovative companies.”with 86%. This … Read More
Reporting is amongst the most important features in a CRM solution. CRM Systems collect big amounts of data and thus represent a great source for sales &marketing as well as service insights. Reporting has always been one of our strenghts. We already last year ported the visualization of our well running reporting engine to the SpiceCRM UI. As of now we are in the final steps of also porting the report designer. Our reporter provides thus far unmatched reporting features … Read More
The new Microsoft Edge is out. Based on the open source chromium Engine. It is fast and 100% compatible with SpiceCRM. A welcome addition to the world of the modern browsers. We did our test and welcome MS Edge in its new Release.
Right at the end of 2019 we did release a new update to SpiceCRM. Amongst other changes the most significant enhamcnements are the new feature to easily drag and drop emails and any other kind of file to the activity stream. This enables users to just drag an email right from outlook to CRM and archivew it in a structured wqay. Fully indexed and with the full FullText Search support. Also all attachments are archived making storing emails in CRM … Read More
It has been a nice and long summer. Nevertheless the team has been working hard and we have put together the most packed release we published thus far. The new release is packed with new features, smaller enhancements and several fixes. Amongst others we have been porting further functions from the backend Reporting engine adding views like Pivot and Tree but also flexible Grouping etc to the new UI. We also added the function for “Close & New” the SugarCRM … Read More
We just published the Summer Release of SpiceCRM. Next to some technical changes that mean support for PHP 7.3 and an upgrade to angular 8.0.1 this also adds some functional enhancements mainly in Opportunity Management and Service Management. In the Opportunity Module we added a support for Revenue line Items. This allows to split the total opportunity amount into smaller chunks representing the expected revenue recognition. In many cases the total opportunity amount is not recognized at once. With the … Read More
We just released SpiceCRM 2019.05.001 as a the May Release. This is a minor release with some smaller changes. Nevertheless, worth mentioning is for sure the added feature of the online duplicate check. The duplicate check is a key feature for the data quality in a CRM system. With the changes last year in SpiceCRM we already move this to the FTS so elastic support this and we added a load of flexibility. From a flow the Duplicate check was … Read More
With alisys we have another company and well estalblished local CRM player joining the SpiceCRM Foundation. Being based in Spain serving the iberian peninsual but also the markets in central and latin america alisys is a well established player n the field of telecom, technology and customer experience management. With a long history that started with the early releases of SugarCRM the move to SpiceCRM as the next level of SugarCRM was a logical move to alisys and their CEO Eduardo … Read More
And it has been release time once again. SpiceCRM Release 2019.04 has been released. Amongst other key features it brings significant changes on how tagging works. Read all the details at https://www.spicecrm.io/release-notes-2019-04-001.