alisys joins the SpiceCRM Foundation

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With alisys we have another company and well estalblished local CRM player joining the SpiceCRM Foundation. Being based in Spain serving the iberian peninsual but also the markets in central and latin america alisys is a well established player n the field of telecom, technology and customer experience management. With a long history that started with the early releases of SugarCRM the move to SpiceCRM as the next level of SugarCRM was a logical move to alisys and their CEO Eduardo … Read More

SpiceCRM 2019.04 released

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And it has been release time once again. SpiceCRM Release 2019.04 has been released. Amongst other key features it brings significant changes on how tagging works. Read all the details at https://www.spicecrm.io/release-notes-2019-04-001.

SpiceCRM 2019.02.001 has been released

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While the Carneval Season finds its end we have just released version 2019.02.001 of SpiceCRM.   Highlights of the January Release are updates on the search features, a new filter builder adding flexibility and reworks in many areas to start supporting full responsive design and the build of our mobile App. Who does not know the process when adding data of switching to google, looking up a companies details and then via copy & paste add the data to CRM. … Read More

Tips&Tricks – Google search and complete

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How many times did you look up an address or company data in google just to copy & paste data to CRM? a common scenario. Did you know that SpiceCRM can shortcut that and bring the google search for companies right into your CRM solution. If the Google API is enabled, you can define fields like the company name field as a google search enabled field. Just type information of the company or place you are searching for in the … Read More

Tips&Tricks – upload your own user image

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It is quite easy to set your own profile picture in SpiceCRM. This will not only personalize your own view on SpiceCRM but also add a picture to the views when others see your user record. To change the picture, click on the Avatar or current Picture at the upper right corner of the screen and then on the somewhat larger Avatar or image in the user panel. The dialog to upload an image open. Click on “select Image” to … Read More

SpiceCRM 2019.01.001 released

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Starting into the new year, a new release of SpiceCRM has been published. There are quite some changes in the search functionality that makes finding records easier. Also a new Filter Builder has been released in its first version. This is mainly of interest for people configuring SpiceCRM since it makes customizing the appearance of SpiceCRM a little bit easier as Filters can easily be used for dashlets, Subpanels, Relate fields and other elements. Last but not least, we are … Read More

Installing SpiceCRM 2019.001.01 – a short tutorial

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Unless you consume SpiceCRM as a cloud offer the first step is to set up the system. In the following post I want to highlight the steps necessary. The post is split in two parts. The first part is focused on setting up a debian based server so we can install, while the second part focuses on the setup of the application itself. You will find links to youtube videos in this post and you can also download our detailed … Read More

Release 2018.11.001 – Calendar, Activitiy Stream and more …

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SpiceCRM Release 2018.11.001 is available The November Release includes a couple of technical parts like the update to Angular7 oder to Lightning Design 2.7.4 but also brings some nice functional enhancements with it. A new Calendar There is a couple of main enhancements. First and foremost we significantly enhanced the calendar. We added new views, included easier handling of popups. We also added the capability that you can easily add other users calendars. Also anew function for user absences was added to … Read More

Mastering GDPR with SpiceCRM

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GDPR – General Data Protection Regulation Effective May 25th the European Union implemented new European wide rules for the management and handling of data of individuals. The GDPR was put in place. Originally more or less targeting the larger internet giants like Google and Facebook, it has a significant impact on any operation in the EU that is handling data – which literally is any company operating here – but also for companies dealing with the EU. All of us … Read More

Dashboards – information where you need it

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“Not everything that counts can be counted, and not everything that can be counted counts.” I recently stumbled upon this statement in a nice blog entry from Tom Fishburne. Of course a very true statement. Designing and setting up Dashboards that are meaningful can be a tedious task. Also the focus on Dashboards should be to deliver the right information in the right format top the person. At SpiceCRM we see Dashboards as central point for interaction and a good … Read More