The CRM calendar – an integrated part to activity management

adminSpiceCRM News

A key part of CRM is activity management. And the key to activitiy management is a decent calendar that makes it easy to plan and schedule activities. The all new calendar in SpiceCRM is easy to use and offers detailed insight into the activities planned. It allows direct access to calls, meetings, taks and all the related information. It is fully configurable enabling the user to define what information is displayed. It can be configured to use colors for different … Read More

Speed Matters

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With the development of our new UI we have a couple of core principles we are adhering to. Amongst others the top3 are: Speed and fast response times: making this CRM from a technological perspective as fast and as responsive as possible A clear and modern design which we base on lightning design using the in our opinion currently best in the industry Ease of use: making the system easy to use , reducing unnecessary clicks and steps wherever possible … Read More

The SpiceCRM Winter Release is here

adminSpiceCRM News

On December 21st Winter started in the northern Hemisphere. At the same time, we published the Winter Release of SpiceCRM as the next level of evolution of SugarCRM CE. It is available from GitHub following this link https://github.com/spicecrm/spicecrm. The main enhancements include: – Update on the Theme with slight changes (updated icon sets, cleaned up fields and views, adopted lists and subpanels, etc.) – Integration of Full Text Search based on Elastic (integrated in the global search as well as … Read More

Enhancing Global Search with Elastic

adminSpiceCRM News

The global search is a nice feature and adds quite some usability value to the user. The issue thus far typically was that searching based on the relational database was slow and in some cases even killing large databases. That changed with the link to Elastic Search as a search engine. With the performance and enhanced search options Elasticsearch offers finding records in SugarCRM via the global search just became a fast and flexible tool. Driven by an angular based … Read More

Adding Outlook and Exchange Integration to SpiceCRM

adminSpiceCRM News

We just finished also the plugin part of our Exchange Integration. Over the last year we built a server side Exchange integration that synchronizes Contacts, Tasks and Calendar Items with the Exchange server from sever to server. No plugin is needed which eases the maintenance part and also the distributed logic. Over years we had experience with first the SugarCRM Plugin and then later also (less but still) with our own Outlook Plugin that took care of that synchronization. Our … Read More

Launching the SpiceCRM Community

adminSpiceCRM News

We are happy and proud to see that we are starting to get more traction with SpiceCRM. As result of that we also have been asked for a community / forum site to post questions and start a discussion. As of today, we launched the SpiceCRM Community at http://community.spicecrm.io/. Please join our community and start posting any questions or comment you might have there. Starting a community is always a tough part – but one day you must start.

Managing Sales Quotas – basic tasks made easy

adminSpiceCRM News

Some things seem so easy to do so often required and still they are not done. One of those we have seen many times was management of sales quotas. I have been working with SugarCRM for more than 8 years and still looking at sales processes nothing has changed since the beginning. So we thought it is time and added quota management to SpiceCRM. With the next edition of SpiceCRM you can easily mark users as “quota carrying”. If that … Read More

SpiceCRM welcomes Elasticsearch

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With the upcoming release of SpiceCRM we are integrating Elasticsearch as search engine. Elastic there becomes an integrated part of SpiceCRM and allows easy search for records on the global search as well as for the list views. A cool addition is also the use of “Aggregates” in the search. Aggregates allow you to define specific fields of your search result to be displayed as available values and then just by selecting the value narrow further down the search. That … Read More

KReporter 4.0.7 Released

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KReporter 4.0.7 is released and available. Amongst other topics the folloing issues have been fixed: – Sugar7 compatibility operators – Missing charfunction combo for series – Sort flag does not sort full results – Implement accesslevel logic – PHP7 export to excel not working – Cannot remove union modules once they are added. – List of available target lists not populating in edit view integration tab – Export to target list scheduler not working. – Scheduler not setting next schedule … Read More

SpiceCRM launched and public available

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Several days ago we launched SpiceCRM and opened a public repository at https://github.com/spicecrm/spicecrm on Github with the first release of SpiceCRM. The focus on this first release is: – a new UI bringing the high rated Google Style theme we thus far sold separately on SugarOutfitters to the core of SpiceCRM for free. This adds a new user experience. Also several changes have been made over the version of the theme as it has been available thus far – update … Read More